Term and Conditions

  1. Application. These Standard Terms and Conditions apply to any sale of products, equipment, parts, materials and related services (the “Products”) by Roadwarrior America Inc. (“RWAI”) to a RWAI customer (the “Customer”) and acceptance of these Standard Terms and Conditions is an express condition of such a sale.
  2. Entire Agreement. These Standard Terms and Conditions, the quotation (the “RWAI Quotation”) and/or order confirmation (the “RWAI Order Confirmation”) issued by RWAI in respect of each supply of Products and any other document expressly incorporated by reference by RWAI in a RWAI Order Confirmation (collectively, the “Agreement”) constitute the entire agreement between RWAI and the Customer regarding a sale of Products by RWAI to the Customer and supersede all other discussions, proposals, negotiations, statements, representations, understandings and the like, whether written or oral. RWAI rejects any differing or supplemental terms which may be printed or otherwise found in any purchase order or other document sent by the Customer, except as expressly accepted by RWAI by the signature of an authorized representative.  Unless otherwise specifically and expressly set forth in writing by a duly authorized representative of RWAI, if there are inconsistencies in the documents constituting the Agreement, such documents shall take precedence in the following order:  (i) these Standard Terms and Conditions, (ii) the RWAI Order Confirmation, and (iii) the RWAI Quotation or other contract document incorporated by reference by RWAI in the RWAI Order Confirmation.
  3. Terms of Payment. Unless otherwise agreed by RWAI in writing, RWAI invoices for the Customer’s purchase of Products are payable within thirty (30) days of the date of the invoice.  Should payment of any amount owing to RWAI under the Agreement not be made to RWAI when due, such payment shall bear interest at the rate of one and one-half percent (1½%) per month or the maximum rate allowed by law, whichever is lower.  The charging of such interest shall not be construed as obligating RWAI to grant any extension of time in the terms of payment.  No cash discount shall be available to the Customer.  If prior to any delivery of Products, RWAI has concern regarding timely payment of the purchase price because of a material adverse change in Customer’s circumstances or otherwise, RWAI may require payment of all or additional parts of the purchase price before shipment or delivery and/or RWAI may require satisfactory security for the payment of the purchase price.
  4. Delivery Terms. Each sale of Products shall be shipped in accordance with the IncoTerms 2000 specified in the RWAI Quotation or RWAI Order Confirmation.  If shipping instructions are not so specified for any supply of Products, such supply shall be shipped ex works (IncoTerms 2000).  Ex works deliveries of the Products are deemed complete upon release of the Products to the Customer’s carrier at the applicable manufacturing facilities located in Concord, Ontario, Canada as specified by RWAI in the RWAI Quotation, the RWAI Order Confirmation, or otherwise.  If the Customer is unable or unwilling to accept physical delivery at the time specified, RWAI may store or arrange for storage of Products at Customer’s cost and the delivery of such Products shall be deemed complete as of the first day of storage.
  5. Unless otherwise expressly provided by RWAI in a RWAI Quotation or RWAI Order Confirmation, or otherwise implicit in the IncoTerms 2000 specified for a particular supply, the price of the Products shall not include sales, use, excise, value added or any similar taxes, duties and other export/import charges, any inspection or testing fees or any other tax, fee, penalty or charge of any nature whatsoever imposed currently or in the future by any federal, state or other government authority, upon or with respect to the sale, purchase, delivery, storage, processing or use of any Product or upon payment to RWAI, and all such taxes, fees and other charges shall be paid by Customer in addition to the price of the Products.  In the event RWAI is required to pay any such taxes, fees or other charge, Customer shall reimburse RWAI therefor.
  6. Delivery Schedule. Time for delivery of Products is approximate and starts to run on the latest of the date specified or confirmed in the RWAI Order Confirmation, or the receipt by RWAI of any advance payment, credit approval or any security for the balance of the purchase price, as applicable, each as may be requested by RWAI.  Unless otherwise specified or confirmed in a RWAI Order Confirmation, RWAI shall not be liable for losses of any kind incurred by the Customer for delays in or failure to deliver all or any part of the Products.  Changes in the delivery schedules requested by the Customer must be in writing and received by RWAI at least two (2) business days prior to the previously scheduled shipping date.  RWAI is under no obligation to accept any changes in delivery dates requested by the Customer.
  7. Title Retention. Title or ownership of the Products shall not pass to the Customer, notwithstanding delivery thereof, but shall remain vested in RWAI until the purchase price of the Products is paid in full.  As security for the full payment of the purchase price of the Products, the Customer hereby grants to RWAI, and RWAI hereby reserves, a purchase money security interest and charge in the Products and in all substitutions, replacements and additions thereto and the proceeds thereof.  Until such time of full payment, the Customer shall: (a) insure the Products against loss, damage or destruction for full replacement value; and (b) execute such additional documents as RWAI requests for the confirmation or perfection of RWAI’s ownership or security interest and charge.  Upon default by the Customer, and subject to applicable law, RWAI may repossess and deal with the Products as it sees fit and retain all payments which have been made by the Customer on account of the purchase price as partial damages.  Upon any such realization of security, the Customer shall remain liable for any deficiency in the purchase price and shall reimburse RWAI for all costs and expenses, including reasonable legal fees, incurred in enforcing its rights.  All rights and remedies of RWAI are cumulative and in addition to those available at law or in equity.
  8. RWAI Property. All supplies, materials, tools, jigs, dyes, gauges, fixtures, molds, patterns, equipment and other items procured by RWAI to perform the supply of Products under any Agreement shall be and shall remain the property of RWAI under all circumstances, including, without limitation, reimbursement of RWAI by the Customer for all or any portion of the cost of such items.
  9. Risk of Loss. Unless otherwise specified or confirmed in the RWAI Order Confirmation, the risk of loss or damage to the Products including any repaired or replaced items, and the responsibility for the payment of insurance premiums and freight passes to the Customer upon RWAI’s delivery of such Products to the Customer’s carrier as provided in Section 4.  No loss or damage to the Products or any portion thereof shall relieve the Customer from its obligations hereunder.
  10. Suitability. Before using any Product, Customer shall determine the suitability of such Product for Customer’s intended use.  Customer shall assume all risk and liability whatsoever resulting from the use of the Products.
  11. Limited Warranties. RWAI warrants that each Product is free of defects in material and workmanship strictly in accordance with the terms and conditions of the limited warranty statement specified or confirmed in the applicable RWAI Quotation or RWAI Order Confirmation at the time of purchase (the “Product Warranties”).  Additional copies of Product Warranties are available from RWAI upon request.
  12. No Other Warranties. THE LIMITED PRODUCT WARRANTIES REFERRED TO IN SECTION 11 ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS IN RESPECT OF THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR ANY OTHER WARRANTIES ARISING BY OPERATION OF LAW, COURSE OF DEALING, TRADE USAGE, REPRESENTATION, STATEMENT OR OTHERWISE. THE REMEDIES PROVIDED IN THE APPLICABLE PRODUCT WARRANTY ARE THE CUSTOMER’S SOLE REMEDIES FOR ANY FAILURE OF RWAI TO COMPLY WITH ITS WARRANTY OBLIGATIONS.  Applicable law may not allow exclusions of implied warranties, so the above exclusions may not apply.
  13. Limitation of Liability. RWAI SHALL NOT UNDER ANY CIRCUMSTANCE BE LIABLE TO ANYONE FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, ANY LOST PROFITS AND LOST SAVINGS, HOWEVER CAUSED, WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, TORT, BREACH OF WARRANTY, NEGLIGENCE, OR OTHERWISE, WHETHER OR NOT RWAI WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.  IN NO EVENT SHALL RWAI BE LIABLE FOR THE COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS.  RWAI’S MAXIMUM TOTAL CUMULATIVE LIABILITY FOR ANY REASON SHALL NOT EXCEED THE AGGREGATE PURCHASE PRICE FOR THE APPLICABLE PRODUCTS SUPPLIED UNDER THE AGREEMENT.  THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.  CUSTOMER HAS ACCEPTED THE DISCLAIMER OF WARRANTIES IN SECTION 12 AND LIMITATION OF LIABILITY IN THIS SECTION 13 AS PART OF A BARGAIN WITH RESPECT TO THE PRICING OF THE PRODUCTS AND UNDERSTANDS THAT THE PRICING WOULD BE HIGHER IF RWAI WERE REQUIRED TO BEAR LIABILITY IN EXCESS OF THAT STATED HEREIN.  RWAI neither assumes nor authorizes any person, firm or entity to assume for RWAI any other additional liability or responsibility in connection with the Products, including any affirmation, representation, or warranty concerning the Products made by an agent, employee, or representative of RWAI.
  14. Indemnification. Customer shall defend, indemnify and hold harmless RWAI, its officers, directors, agents, employees, successors, assigns and other customers against any and all losses, liabilities and expenses (including all legal fees) or judgments arising from or in connection with any claim made or action brought as a result of (a) the use, storage, sale, processing, or other disposition of the Products sold to such Customer under the Agreement, or the action or inaction of Customer or, if applicable, its employees, customers, or agents, which may cause injuries or damage giving rise to claims against RWAI, or (b) an alleged infringement arises out of Customer’s use of the Products or incorporation of the Product(s) as components into any other product.
  15. Intellectual Property. Neither Customer, nor its affiliates (nor their respective successors, assigns, licensees or other transferees) shall enforce (or attempt or purport to enforce) against RWAI or its affiliates, (sub)licensees, manufacturers, and distributors any existing or future patent that claims (or purports to claim) any or part of the Products or the use, design, manufacturing, layout and packaging thereof.  This nonassertion covenant shall be a covenant that transfers with any sale, license or other disposition or grant of rights under the applicable patent rights.
  16. Re-sale of Products. Without limiting the generality of anything set forth in the Agreement, in respect of any re-sale of the Products or sale of any product which incorporates a Product as a component, the Customer shall indemnify, defend and hold harmless RWAI, its officers, directors, agents, employees, successors, assigns and other customers against any and all claims, actions, losses, liabilities and expenses (including all legal fees) or judgments arising from or in connection with a representation or warranty for the Products, including in their capacity or use as a component part of other products, made by the Customer, other than as limited by the applicable Product Warranties, or arising from an allegation of patent infringement relating to Customer’s product(s) in which the Products are used as a component part.
  17. All payment obligations, provisions for the limitation of or protection against liability of RWAI and any other provision of an Agreement which by its nature are continuing shall survive the termination, cancellation or expiration of such Agreement.
  18. The Customer shall obtain at its expense all licences, permits and approvals for the purchase, delivery, shipment, installation and use of any Products.
  19. Force Majeure. RWAI is excused from the timely performance of its obligations in the sale or other supply of Products if its performance is impeded or prevented by circumstances beyond its control (a “Force Majeure Event”) and RWAI is taking all reasonable steps to mitigate the effect of the delay.  Following the occurrence and the termination of a Force Majeure Event, RWAI shall provide the Customer with written notice and reasonable particulars of the Force Majeure Event.  Either party may terminate any Agreement affected by a Force Majeure Event if such circumstances continue for more than six (6) months. Upon and notwithstanding any such termination, the Customer shall pay RWAI for that portion of the Products manufactured or delivered prior to the date of the abovementioned initial notice of the Force Majeure Event.  Notwithstanding anything in this Section 19, the Customer shall extend any security granted for the payment of the purchase price of Products for a period equal to the delay caused by the Force Majeure Event.
  20. Governing Law. The sale of the Products and this Agreement are governed by the laws of Delaware and the laws of United States applicable therein.  Each of the parties irrevocably attorns to the exclusive jurisdiction of the courts of Delaware, provided that RWAI shall not be prevented from seeking injunctions or other temporary relief or enforcing judgments of the courts of Delaware in another jurisdiction.  The United Nations Convention on the International Sale of Goods is explicitly excluded from this Agreement.
  21. Confidential Information. Customer shall not disclose proprietary or confidential business or technical information disclosed by RWAI or related to any Products to any third parties and shall not use such information for its own benefit or for any purpose other than for the express purpose for which it was disclosed as set forth in writing by RWAI at the time of disclosure.
  22. Customer may not assign all or any part of the Agreement for sale of Products without the prior consent of RWAI.  Any attempt at assignment shall be null and void unless made in conformity with this Section 22.
  23. Waiver, Amendment. Any waiver, modification or amendment of the Agreement shall only be effective as against RWAI if such waiver, modification or amendment is contained in a written instrument prepared or otherwise accepted in writing by RWAI.  A waiver or modification by RWAI of any condition or obligation of Customer hereunder shall not be construed as a waiver or modification of any other condition or obligation and no waiver or modification by RWAI granted on any one occasion shall be construed as applying to any other occasion.
  24. Suspension or Cancellation. Subject to Section 19 hereof, no Agreement may be cancelled or suspended by the Customer without the express written consent of RWAI, such consent to be granted in RWAI’s sole and unrestricted discretion and upon such terms, including the payment of all costs incurred and profits foregone, as RWAI may require.
  25. If a binding court determination is made that a provision of these Standard Terms and Conditions or any other document which forms the Agreement is unenforceable (in whole or in part), then such provision shall be void only to the extent that such determination requires, and the parties shall replace such void provision with one that is enforceable and valid and, to the greatest extent permitted by law, serves the intent and purpose of the void provision.  No other provision shall be affected as a result thereof, and, accordingly, the remaining provisions shall remain in full force and effect as though such void, voidable or inoperative provision had not been contained herein.

Next Day Is Nice, Same Day is Better!​

A faulty emissions control system can cost you thousands in wasted man-hours as your heavy equipment sits in the shop awaiting a new part. Whether it’s a truck behind on orders, a bus that can’t take passengers, or heavy machinery delaying construction deadlines, Roadwarrior can get you moving again!

Roadwarrior has twelve warehouses across the U.S.A. and Canada, which can deliver the most popular aftertreatment parts in 1-2 days. With over 1,000 DPFs, DOCs and SCRs on offer, Roadwarrior offers the largest aftertreatment catalogue.

*LightningVolt lithium batteries ship directly from Roadwarrior in Ontario, to ALL 50 states, including Alaska and Hawaii within 2-4 days.

Roadwarrior Has You Covered!

All Roadwarrior emissions parts carry a full value 12 month warranty.

LightningVolt lithium batteries carry a full value 30 month warranty.

To make the process hassle-free, our parts have a metal nameplate with the serial number, so even after 500,000 miles of service, it’s still easy to identify. This avoids the common problem of serial numbers printed on stickers that burn off after the first start-up, making them impossible to return. Our failsafe system allows us to work in your interests, honouring claims for on-road and off-road replacements, and giving you peace of mind.

And since Roadwarrior parts are designed to meet or exceed OEM specifications, you can rest easy knowing our direct fit parts will take the problems out of your aftertreatment without interfering with your OEM warranty.

Better Coating, Better Performance.

Roadwarrior is the only manufacturer to use Metalcor® catalyst technology across its entire range of Diesel Oxidation Catalysts (DOCs) and Selective Catalytic Reduction catalysts (SCRs). Metalcor® catalysts feature high activity catalyst coatings fused to thinner, stronger, catalyst substrates to guarantee maximum performance under the harshest conditions.

Metalcor® catalyst coatings are designed and produced in our own labs. We then inspect each unit to ensure you get more fuel efficiency, lower consumption of DEF, and long term performance from your heavy duty engine!

Better Coating, Better Performance.

Roadwarrior is the only manufacturer to use Metalcor® catalyst technology across its entire range of Diesel Oxidation Catalysts (DOCs) and Selective Catalytic Reduction catalysts (SCRs). Metalcor® catalysts feature high activity catalyst coatings fused to thinner, stronger, catalyst substrates to guarantee maximum performance under the harshest conditions.

Metalcor® catalyst coatings are designed and produced in our own labs. We then inspect each unit to ensure you get more fuel efficiency, lower consumption of DEF, and long term performance from your heavy duty engine!

Roadwarrior Has You Covered!

All Roadwarrior emissions parts carry a full value 12 month warranty.

LightningVolt lithium batteries carry a full value 30 month warranty.

To make the process hassle-free, our parts have a metal nameplate with the serial number, so even after 500,000 miles of service, it’s still easy to identify. This avoids the common problem of serial numbers printed on stickers that burn off after the first start-up, making them impossible to return. Our failsafe system allows us to work in your interests, honouring claims for on-road and off-road replacements, and giving you peace of mind.

And since Roadwarrior parts are designed to meet or exceed OEM specifications, you can rest easy knowing our direct fit parts will take the problems out of your aftertreatment without interfering with your OEM warranty.

Next Day Is Nice, Same Day is Better!​

A faulty emissions control system can cost you thousands in wasted man-hours as your heavy equipment sits in the shop awaiting a new part. Whether it’s a truck behind on orders, a bus that can’t take passengers, or heavy machinery delaying construction deadlines, Roadwarrior can get you moving again! 

Roadwarrior has twelve warehouses across the U.S.A. and Canada, which can deliver the most popular aftertreatment parts in 1-2 days. With over 1,000 DPFs, DOCs and SCRs on offer, Roadwarrior offers the largest aftertreatment catalogue.

*LightningVolt lithium batteries ship directly from Roadwarrior in Ontario, to ALL 50 states, including Alaska and Hawaii within 2-4 days.

Shipping-Map-Master-white-canada